Running a bike repair shop today is much more than just selling bicycles and doing occasional fixing jobs. At times, you can have multiple repairs to handle which can be hectic, and time-consuming. As you also must keep an eye on several ongoing processes including inventory, payments, and repair jobs. If you use manual methods like paperwork, you may experience errors, as it’s not the best way.
Therefore, today, we will let you know how bike shop management software can help you streamline all the admin work. This way, you can make your repair business simple to handle. Stay with us.
1. Inventory Management Made Simple
For bike repair shop owners, managing inventory is one of the biggest issues they face in their daily lives. It becomes even more hectic, tough, and prone to errors when they keep using manual methods like registers, paperwork. How? Let’s explain for your better understanding.
Imagine this. You run a bike repair shop where you fix bikes manufactured by Bell, Fox, Santacruz, Stan’s, and Ibis. Each of them manufactures different types of bikes that have several features. Every now and then, a number of customers visit your store and want you to offer them a quick fix.
However, sometimes you accept the job and start working on it. Then, in the middle of the job, you realize that you don’t have that part or accessory in stock. As your customer can’t wait for you to order it, they simply ask you to reassemble the bicycle. Then, they step out of your store and start looking for some other repair service provider. You, see? Just like this, you lose several sales opportunities daily due to shortage of inventory.
This is where bike shop management software comes in. This automation tool will automatically notify you every time you are running out of inventory. Along with that, it also lets you reorder parts and accessories from your desired suppliers and vendors. However, ensure you always order from top bike repair parts suppliers in USA. Only then will you never run out of stock, serve your customers right, and will know they are getting the top-notch service.
2. Handle All Repair Jobs and Communicate with Your Customers
Again, handling multiple repair jobs at a time is tough. Every bike needs time to get fixed. Often, you have multiple bikes to repair but your customers don’t understand how busy you are. They only want two things from your side:
Quick, and efficient repair
Prompt communication
Though, as you are busy handling multiple jobs, you are unable to get back to all of them on time. But, when they don’t hear back from you, they may lose interest in your business due to lack of prompt communication.
Therefore, you need to use management software for bike repair shop. Using this, you can create tickets against every repair that comes in. Then, when the job is complete, this system will automatically send a notification alert to the customer. Or, the customer would know if there is any change in the status of the repair ticket.
So, they would know their bike has been fixed and they need to revisit your lab to pick up. And if you are looking for bike repair equipment, check out this interesting blog on tools to elevate your bike repairs.
3. Get Your Payments on Time
Getting paid on time is crucial for bike repair business owners. Unless you don’t have it, how would you be able to pay your rent, vendor payments and salaries?
As a shop owner, you have often experienced that customers visiting your shop give you partial payments. Then, they vanish. You call them, message them but in vain, and you have to wait for the remaining payments. You need it because you ordered inventory from your suppliers, and your technicians are waiting for their commission.
To solve this problem, now you have the automation tool for your bike repair store. It automatically sends payment reminders to the customers regarding the unpaid or partially paid invoices. In addition, you can also send a payment link so they can easily clear their dues.
Along with that, the software allows you to accept debit/credit cards, online, and digital wallet payments. This way, they can pay you according to their desired methods and get the next day’s settlements.
Final Words
Running and managing a bike repair business is a tough game. Specifically, when you don’t have enough stock, your customers are in a hurry, or you don’t get payments on time. That’s why, to focus on your business growth, you can get help from an automation tool. Only then can you manage all the ongoing operations and not have to worry about the admin work. Hopefully, you enjoyed reading this post and wait till we come again with another exciting article. Stay tuned!
